Windhoek, NA

Rooms are clean, comfortable, and well equipped with excellent views. Noise carries in central courtyard rooms after 10 p.m. from restaurant guests. Staff excels at service, and the property offers multiple restaurants, a gym, and spa access.

Staff are genuinely helpful and breakfast is good, but rooms are inconsistent. Some guests got clean, spacious rooms with working AC; others hit mold problems, broken AC, and mismatched bookings. Check your room immediately upon arrival and request a switch if something's wrong.

Rooms are small and clean with good showers, but lack outlets by the bed and the desk has poorly positioned sockets. Staff are friendly and helpful though service moves slowly. The location near malls and restaurants works well, breakfast varies by booking, and the hotel suits business travelers on a budget.

Beds are excellent and the gym, pool, and spa are solid. Staff quality varies wildly; some are genuinely warm and helpful while others seem disengaged. One long-term guest warns the hotel charges premium prices but delivers inconsistent service, poor breakfast quality, and subpar management compared to the cheaper Mercure next door.

Staff here genuinely care and go out of their way to help. Rooms are spacious, clean, and have real queen beds. The restaurant serves good food, and the location near the airport works well despite being near a main road.

Rooms are spacious and comfortable with good amenities like private patios. The resort sits far from town but close to the airport, making it convenient for quick stays. Food quality varies, with decent breakfasts but inconsistent dinner entries. Staff service excels, though the large golf course layout means breakfast seating fills up fast.