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How does Roomza price a stay?

Members get a lower price, checkout shows other sites' prices for the same room, and every tax and fee is on screen before you pay.

Last updated October 12, 2026

Roomza keeps a small share of what you pay, and that share can never change a score.

The member rate

Sign in free and you see the member rate on every hotel page, room row, and search card. Members get a lower Roomza price than guests who are signed out, on every stay. See Do I need an account?

Compare before you pay

At checkout, Roomza looks up what the hotel's site, Expedia, and Booking.com charge for the same room and dates. When they list it, you see those prices side by side with ours. Some sites do not list every room, so a price may be missing. Either way, you decide with the numbers in front of you.

No surprise math

Pick dates and every price is live for your stay: the search card, the hotel page, and checkout quote the same number. Taxes and fees show before you pay. If the hotel collects a fee at the desk, it shows as its own line. See Taxes and fees.

What the price never does

The share Roomza keeps can never change a score, and a hotel cannot pay for placement. The ranking answers to guests. That rule is public in the Trust Charter.

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Keep reading

  • Does Roomza cost anything to use?No. Reading scores is free, accounts are free, and there is no booking fee.Start here
  • Who charges my card when I book?You pay once at checkout. Roomza charges your card, and the charge reads ROOMZA*. Refunds return the same way.Booking and paying
  • What do "total charged today" and "due at the hotel" mean?One line is what Roomza charges now. The other is what the hotel itself collects at the desk.Booking and paying

Still stuck? A person is next.

Call 1-844-4-ROOMZA1-844-476-6692, around the clock.24/7Email support@roomza.comBest for anything with details worth writing down. We typically respond within 24 hours.Email

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