Aswan, Egypt

Staff deliver exceptional service and hospitality. Rooms are outdated with dated bathrooms but comfortable and clean, with stunning Nile views. Breakfast and food quality are good, though some guests feel it doesn't match a 4-star standard.

Rooms arrive dirty with broken doors, loud air-conditioning, and old bathrooms that stink. Staff ignore guests mid-conversation. The island location is beautiful but the hotel itself is falling apart with broken gym equipment, cold pools, and mediocre food. Only stay if you want scenery, not comfort.