Bakı, Azerbaijan

Staff goes above and beyond with genuine friendliness and fast problem-solving. Rooms are clean, modern, and comfortable with good beds. Location sits away from main tourist spots but the hotel makes up for it with excellent service and a solid breakfast buffet.

Rooms are clean and comfortable with heavenly beds. Staff across all departments speak excellent English, go out of their way to help guests, and handle special requests gracefully. Breakfast offers wide variety with attentive service, and the hotel maintains quiet, relaxing atmosphere throughout.

Rooms are clean, spacious, and comfortable with good views and strong amenities. Staff are friendly and helpful. Wi-Fi fails on some floors, housekeeping sometimes ignores requests, and the hotel feels a bit dated, but most guests overlook these issues.

Newly renovated rooms are modern, clean, and comfortable with all necessary facilities. Staff treat guests warmly and helpfully. The hotel's massage therapist Samira delivers excellent, professional service that guests rave about.

Rooms are small but clean with thin walls that let noise through, and mattresses sometimes slip. Staff is friendly and helpful, breakfast is good, and the metro nearby makes getting around easy. Request a city view room and plan breakfast before 10am.

Large comfortable rooms with excellent sea views and balconies overlooking Baku. Staff goes out of their way to help. Some street noise from traffic, but the prime location near shops and attractions makes up for it.

Spacious, clean rooms with great balcony views of the Flame Tower. Staff are genuinely helpful and polite. The spa and breakfast buffet impress guests, though the gym lacks cardio machines and some bathrooms need bidets.

Staff delivers warm, attentive service without feeling staged. Rooms are spacious and immaculate with thoughtful touches. Breakfast at the main restaurant excels, though the breakfast service at Zafferano restaurant falls short of the hotel's standards.