Cheng Du Shi, China

Spacious apartment-style rooms with kitchens, washers, and good light control make this a comfortable base for longer stays. Staff go genuinely out of their way with early check-ins and upgrades. Central location near metro and opera, though the dinner restaurant disappoints on flavor and price.

Rooms are spacious and clean with nice views. The breakfast buffet is excellent and staff work hard. One guest complained about smoking on lift landings bothering non-smokers, so check the no-smoking policy.

The hotel offers spacious, quiet, comfortable rooms with excellent beds and clean conditions. Staff provide exceptional service and the massive breakfast buffet impresses guests, though the location sits far from the city center near the panda base. Stick to Chinese food at restaurants and skip room service steak, and prepare for smoking throughout the property.

Rooms are spacious and clean with huge bathrooms, comfortable beds, and quality amenities. Breakfast impresses with variety and the 17th-floor lounge offers good views. Smoking smell and door noise leak into corridors, and some staff seem distant despite generally polite service.

Rooms are dated and dirty with peeling wallpaper and filthy carpets. Staff are helpful but the hotel lacks basic amenities like working air conditioning. The central location and pool are good, but the overall property does not match the 4-star rating or online pictures.