Cheng Du Shi, China

Spacious clean rooms with comfortable beds and good toiletries. Staff remembers your name and handles requests with precision across departments. Breakfast buffet offers variety with tower views. Location sits outside main tourist areas but connects to a large shopping mall.

Spacious apartment-style rooms with kitchens, washers, and good light control make this a comfortable base for longer stays. Staff go genuinely out of their way with early check-ins and upgrades. Central location near metro and opera, though the dinner restaurant disappoints on flavor and price.

Rooms are spacious and clean with nice views. The breakfast buffet is excellent and staff work hard. One guest complained about smoking on lift landings bothering non-smokers, so check the no-smoking policy.

The hotel offers spacious, quiet, comfortable rooms with excellent beds and clean conditions. Staff provide exceptional service and the massive breakfast buffet impresses guests, though the location sits far from the city center near the panda base. Stick to Chinese food at restaurants and skip room service steak, and prepare for smoking throughout the property.

Rooms vary widely. Some have great city and river views, but others smell like smoke, have dirty carpets, and old furniture. Service is inconsistent: staff can be warm and helpful, or ignore your requests entirely. Breakfast and gym are solid.

Rooms are spacious and clean with huge bathrooms, comfortable beds, and quality amenities. Breakfast impresses with variety and the 17th-floor lounge offers good views. Smoking smell and door noise leak into corridors, and some staff seem distant despite generally polite service.

Rooms are spacious with comfortable beds and clean bathrooms, though decor feels dated and some fixtures don't work well. The hotel sits one metro stop from central areas with decent breakfast and helpful front desk staff. Expect good value for the price if you don't need a walkable location.

Staff treat you well and the location is central and walkable. Rooms vary wildly—some guests report excellent cleanliness and service while others found mold, leaks, and unresponsive management. The hotel has declined over recent years.

Most guests praise spacious comfortable rooms and excellent breakfast buffets. One guest reported an old smelly room with a noisy air conditioning unit that cycles on and off dramatically. Staff consistently receives positive feedback and the location near a mall works well.

Rooms are spacious and clean with high-tech bathrooms and good views. The central location works well. However, the air conditioning system is broken and unresponsive, leaving rooms uncomfortably hot. Wifi is painfully slow and costs extra. Staff offer fans instead of fixes.

Rooms are dated and dirty with peeling wallpaper and filthy carpets. Staff are helpful but the hotel lacks basic amenities like working air conditioning. The central location and pool are good, but the overall property does not match the 4-star rating or online pictures.