Düsseldorf, Germany

Staff at reception goes the extra mile, but housekeeping and restaurant management are unreliable. Rooms are comfortable with good beds when clean, but cleanliness standards vary wildly—some guests found dirty bathrooms and faulty appliances. Skip the breakfast and restaurant, eat in Little Tokyo instead.

The hotel offers spacious, clean rooms with stunning Rhine views and a great location near the old town. Staff are attentive and the Regency Club lounge is excellent. Expect early housekeeping visits on checkout day and a walk to the city center.

Breakfast and rooftop bar impress, but rooms feel worn with cleaning issues and train noise on some sides. Reception staff ranges from unhelpful to friendly depending on who you encounter. Twenty minutes from city center.

Rooms are spacious and clean but lack basic amenities like a desk, chair, table, kettle, and fridge. The bed is comfortable and AC runs cold. Heavy hallway doors get annoying fast. Breakfast excels with huge variety. Staff ranges from friendly to rude. Location near the station works but feels dodgy at night.