Berlin, Germany

Rooms are quiet and well-appointed with good size, but the hotel's service is wildly inconsistent. Spa is overpriced and disappointing, breakfast has long waits, and front desk staff range from excellent to shockingly rude. Concierge and housekeeping are reliable.

Rooms are spacious and quiet with comfortable beds, though soundproofing issues and pillow quality vary by guest. Service excels with attentive staff, but the hotel charges €7 for room service delivery and has inconsistent handling of complaints. The spa, pool, and rooftop views impress most visitors.

Rooms are spacious with quality bathrooms and good views, but AC broke down for multiple guests with poor management response. Staff are friendly and attentive, though the hotel failed to refund guests who had to leave early due to the AC failure.

Beds are comfortable and rooms stay clean, but you get no kettle or coffee maker and many rooms smell like smoke. Staff sometimes enter without waiting for answers. The hotel is huge and crowded, with smokers blocking the main entrance and only one ice machine for the entire building.

Spacious clean rooms with excellent beds and central location near attractions. WiFi frequently fails, so avoid if you need reliable internet. Service lags for basic requests like room items, though reception staff are helpful.

Spacious, modern rooms stay spotless with heated bathroom floors and plenty of space for luggage. Staff goes out of their way to help you feel welcomed. Breakfast buffet impresses with fresh variety, and the riverside location near the zoo and public transit beats most Berlin hotels.

Rooms are clean and modern with good views of Gendarmenmarkt, but pillows are poor quality. The executive lounge feels cramped and lacks privacy since it's now part of the main restaurant with no real access control. Staff at front desk deliver excellent service, and breakfast is solid with an omelette station.

Rooms are small, basic, and comfortable, but cleanliness varies and noise bleeds through thin walls. Staff are friendly and helpful. The location near Tiergarten and transport is solid, prices are cheap, and you get what you pay for in a hostel-hotel hybrid.

Rooms are clean but have firm mattresses, poor pillows, and thin soundproofing that lets in noise from hallways and neighbors. Location near the U-Bahn is excellent. Staff at reception are helpful and friendly, though some guests find the overall setup feels dated and budget-oriented rather than comfortable.

Rooms are small but clean with good city views from high floors, though beds are hard and not true doubles. Excellent central location near Alexanderplatz. Breakfast impresses, but wifi fails in rooms, hot water temperature swings wildly, and staff inconsistently deliver on requests like housekeeping.

Rooms are spacious and comfortable with good views, but the hotel has serious problems. Drainage issues flood bathrooms, AC malfunctions, and staff lack professionalism and basic hospitality. Reception blocks check-ins over payment disputes and shows no flexibility or apologies.

Rooms are tiny and basic with no coffee maker or fridge, but clean and well-maintained. Staff are genuinely friendly and helpful. The central location near museums and restaurants makes up for cramped quarters if you don't mind small spaces.