Berlin, Germany

Rooms are quiet, well-sized, and comfortable but showing wear. Service quality swings wildly—some staff excel while others are rude or slow. Breakfast and spa disappoint with long waits and overpricing.

Rooms are spacious and quiet with comfortable beds, but soundproofing varies by location. Service ranges from excellent to unprofessional depending on department. The spa, pool, and rooftop are strong points, though staff professionalism at the front desk and spa needs work.

Hotel de Rome offers spacious, well-appointed rooms with nice amenities like heated bathroom floors and rooftop views. Staff service varies widely—some guests praise exceptional attention, while others report AC failures went unaddressed and refund requests were denied. Book cautiously if you need reliable climate control.

Beds are comfortable and rooms stay clean, but you get no kettle or coffee maker and many rooms smell like smoke. Staff sometimes enter without waiting for answers. The hotel is huge and crowded, with smokers blocking the main entrance and only one ice machine for the entire building.

The rooms are spacious and clean with quality beds and good amenities. WiFi doesn't work reliably, which is a major problem. Service is inconsistent and the spa charge feels steep for what you get, but the location puts everything walkable and the staff can be helpful.

Rooms are spacious and spotless with comfortable beds, heated bathroom floors, and plenty of storage. Staff consistently goes above and beyond with genuine warmth and attention. The breakfast buffet impresses with fresh variety, and the riverside location near the zoo and Tiergarten makes exploring Berlin easy.

Rooms are clean and comfortable with good views of Gendarmenmarkt, but pillows are poor quality. The executive lounge disappoints with cramped seating, weak food, and no real privacy. Front desk staff are genuinely helpful and breakfast is solid.

Rooms are small but comfy with good beds, though cleanliness varies and thin walls let noise through. Staff are friendly and helpful. You get basic modern lodging near transport and parks at budget prices, without restaurant service or luxury frills.

Rooms are clean but have firm mattresses, poor pillows, and thin soundproofing that lets in noise from hallways and neighbors. Location near the U-Bahn is excellent. Staff at reception are helpful and friendly, though some guests find the overall setup feels dated and budget-oriented rather than comfortable.

Rooms are small but clean with good city views from high floors, though beds are hard and not true doubles. Excellent central location near Alexanderplatz. Breakfast impresses, but wifi fails in rooms, hot water temperature swings wildly, and staff inconsistently deliver on requests like housekeeping.

Rooms are spacious and comfortable with good views, but the hotel has serious problems. Drainage issues flood bathrooms, AC malfunctions, and staff lack professionalism and basic hospitality. Reception blocks check-ins over payment disputes and shows no flexibility or apologies.

Rooms are tiny and cramped with beds close together, but clean and well-maintained. Staff are genuinely friendly and helpful. Location is central and great for walking to attractions. Skip the 20 euro breakfast unless you want it, and don't expect in-room coffee or fridges.