Frankfurt am Main, Germany

Rooms are clean and spacious with good beds, but lack basic amenities like water, fridges, and sometimes AC. Staff go far beyond normal to fix problems and help guests. Cleaning and room services aren't guaranteed during stays.

Spacious, clean rooms with good views and comfortable beds. Staff varies wildly—some staff members like Mahmoud deliver exceptional service while breakfast has declined and in-room tech sometimes fails. Location is prime for exploring Frankfurt.

Rooms are small and dirty with stained carpets, thin towels, and broken TV channels. Noise from the train station and other guests is constant despite claims of soundproofing. Staff quality varies wildly. Location near the station and breakfast are the only real perks.

Spacious, clean rooms with city views and recently renovated finishes. Staff remember regulars and solve problems fast. Central location puts you walking distance from old town and the airport train, with a modern lobby and good breakfast.

Rooms are spacious, quiet, and clean with modern furniture. Staff consistently go above and beyond with genuine friendliness. Breakfast impresses with fresh food and variety, and the downtown location puts you near all major attractions.

Rooms are spacious, clean, and quiet with comfortable main beds. Location next to the train station works great if you need trains, but wifi can struggle. Staff helpfully explains local transport and handles luggage storage well.

Rooms are clean and comfortable with spacious bathrooms and good soundproofing. The hotel sits quiet near the airport just 15 minutes away, making it convenient for flights. Staff are genuinely helpful and friendly, breakfast is generous, and prices stay reasonable.

Rooms are modern and spacious with good soundproofing near the busy airport, but AC struggles to cool properly and mattresses disappoint some guests. Staff quality varies wildly - daytime teams are friendly and helpful while night staff can be unreliable. Breakfast impresses, but sleep comfort feels inconsistent for the price.

Staff genuinely goes the extra mile and the hotel stays clean, but rooms have real problems: showers flip between scalding and cold, beds are firm, noise carries from elevators, and temperature control fails. Breakfast skips dietary options.

Rooms are spacious, clean, and comfortable with exceptionally warm duvets. Staff are friendly and helpful. The neighborhood outside is rough with homeless people and street drinking, causing noise if you face the street, but the location near the train station makes getting around easy.

Rooms are spacious with great views and balconies, comfortable beds, and clean spaces. Staff quality varies wildly—some go far beyond expectations while others ignore requests entirely. Location puts you minutes from transport and the city center.

Rooms are spotless and quiet with excellent temperature control, though heating can run hot at night. Staff are genuinely helpful and kind. Early check-in enforcement and occasional odor issues marred some stays, but most guests left satisfied.

Rooms are modern, clean, quiet, and comfortable with great beds even though they run small. Staff is exceptionally helpful. Wifi breaks frequently for business travelers and food costs way too much, but the location next to the airport can't be beat if you need a quick overnight stay.

Rooms are spacious and beds are comfortable, but the hotel feels dated with poor shower temperature control and no modern conveniences like USB ports. WiFi drops constantly, front desk doesn't answer phones, and parking costs 90 euros with unclear signage.

Tiny rooms with compact bathrooms work for airport layovers but frustrate longer stays. Cleanliness varies wildly by reviewer. Reception staff struggle with policies and language, though some morning staff shine. Breakfast gets praise but costs extra.