Fès, Morocco

Clean, spacious rooms with comfortable beds and excellent soundproofing. Staff goes far beyond normal service, especially with problems. Breakfast impresses with fresh food and attentive servers. You'll need a taxi to reach the medina, but the hotel area near the mall feels safe.

Beautiful design and great location near the medina, but rooms are dark, poorly laid out, and noisy with thin walls. Service is inconsistent and unprofessional for the price. Skip the spa.

Staff are genuinely friendly and helpful, especially at the front desk. Rooms are clean and comfortable with good beds, though some lack basic amenities like in-room coffee and irons. The location near the city center is excellent, but the restaurant gets overcrowded during meal times.

Staff treat you well and the riad courtyard is beautiful with spacious, comfortable rooms and good rooftop views. The restaurant food quality varies wildly—some guests praise the tagine and breakfast while others found main courses poorly prepared and overpriced. Management handles complaints poorly.