Fes, Morocco

Spacious, clean rooms with balconies and modern renovations give you comfort. Staff consistently go out of their way to help, especially at breakfast. Breakfast quality varies slightly day to day, but dining overall impresses.

Staff ranges from excellent to friendly but stretched thin. Rooms often lack basics like towels, spoons, and proper bedding on arrival. Management ignores repeated complaints about broken key cards, missing amenities, and poor breakfast service.