Fès, Morocco

Beautiful design and great location near the medina, but rooms are dark, poorly laid out, and noisy with thin walls. Service is inconsistent and unprofessional for the price. Skip the spa.

Staff are genuinely friendly and helpful, especially at the front desk. Rooms are clean and comfortable with good beds, though some lack basic amenities like in-room coffee and irons. The location near the city center is excellent, but the restaurant gets overcrowded during meal times.

The riad offers spacious, comfortable rooms with beautiful local decor and excellent rooftop views. Staff members are genuinely welcoming and attentive, though the restaurant's food quality is inconsistent and management dismisses complaints poorly. Book for the accommodation and service, not the dining.