København, Denmark

Rooms are clean, cozy, and well-equipped with good views from the back half. The location sits right on the canal near Nyhaven. Service quality varies wildly depending on when you visit, with some guests reporting stretched staff and long waits while others praise helpful, consistent interactions.

Location in central Copenhagen is excellent and staff can be helpful, but maintenance fails consistently. Guests report broken toilets, clogged showerheads, missing housekeeping, and empty minibars. Breakfast quality disappoints. Management doesn't fix problems or apologize.

Spacious quiet rooms with comfortable beds and blackout curtains. Staff consistently goes above and beyond with kindness and attentiveness. Good breakfast and central location, though doorman can be unwelcoming to walk-ins.