Nairobi, Kenya

Spacious, clean rooms with great views. Staff treats you like family across every department. Food is excellent with daily variety, and the rotating restaurant on the 24th floor is a standout feature.

Staff deliver genuine warmth and competence. Suites are beautifully decorated and spacious. Breakfast excels with variety and quality. Gym is well equipped with knowledgeable trainers. Note that the steak restaurant was closed during at least one guest's stay, so verify dining options before booking.

Staff and food impress, but policies frustrate some guests. Rooms show age and the water heater failed for one guest. Early morning pool noise wakes you if your room faces it.