Porto, Portugal

Big comfortable rooms with beautiful historic decor inspired by Portuguese figures and stunning ceilings. Staff treat you like family, breakfast impresses everyone, and they solve problems fast even at 1 a.m. Great location near attractions.

Rooms are comfortable and clean with standard furnishings, but ground floor lacks views so book higher floors instead. Staff delivers genuine warmth and attentive service. Food quality is inconsistent and pricey, though breakfast stands out as fresh and well-prepared.

Clean spacious rooms with comfortable beds and city views. Friendly staff who actually care. Walking distance to restaurants and Porto's main sites, with gym and coworking spaces that make the hotel work for tourists and remote workers alike.

Staff deliver outstanding service and the Douro River views impress, but the hotel needs serious repairs. Guests report broken fixtures, stains, bathroom door issues, and constant outside noise. Maintenance problems contradict the 5-star rating.

Rooms are spacious, quiet, and spotless with excellent showers and comfortable king beds. Staff consistently goes above and beyond with friendly service. The breakfast buffet is fresh and generous, location puts you near restaurants and attractions, and the spa offers great massages.

The hotel sits perfectly in Porto's center with great views and spacious rooms, though some guests find the property dated with uncomfortable mattresses and noisy vents. Staff are consistently warm and helpful, but breakfast quality divides opinion and construction noise in the area can be a problem.

The river views are stunning and staff excel at service, but breakfast quality varies and the indoor pool smells strongly of chemicals. Rooms are comfortable and well-designed, though some guests noticed musty odors and the hotel feels less charming than its sister property.

Staff delivers great service, but mattresses are rock hard and cause back pain. Rooms are spacious and clean, though bathrooms feel dated. Pool area needs maintenance badly, and one guest found a cockroach in the bathroom.

The hotel keeps rooms spotless and recently renovated them. Staff respond fast to requests and handle problems without fuss. Breakfast and the SOMOS restaurant serve excellent food, and you're ten minutes from Porto's main sights in a quieter area.

Rooms are spacious but cleaning is inconsistent - multiple guests reported stained carpets. The bed is uncomfortable and staff cleanliness standards slip. The spa, rooftop bar, and restaurant views are excellent, but half-board policies are confusing and front desk service varies widely.

Rooms are spacious and clean with comfortable beds, but maintenance problems happen (broken shutters, bathtub, stains). Staff quality varies wildly from exceptional to ignoring requests. Location works well for exploring Porto with trams and walking access nearby.

Rooms are spacious and modern with stunning bridge views and excellent soundproofing. Breakfast impresses but dining service at the on-site snack bar is slow and unresponsive. Location sits away from tourist crowds but requires a hike uphill to reach Porto's main attractions.

Good location near transit, but the hotel has real problems. Beds are uncomfortable, rooms have faulty motion sensors that kill power and AC, and noise from the rooftop bar disrupts sleep. Staff quality varies wildly between friendly and dismissive.

Comfortable beds and spacious rooms stay quiet despite central location. Staff genuinely help with plans and recommendations. Breakfast and restaurant food are good. Everything worth seeing in Porto is walkable from here.