Shinjuku City, Japan

Spacious clean rooms with good amenities, but expect noise near elevators and disappointing views. Staff go above and beyond with service. Breakfast is adequate. Bathroom layout works for couples only. Good airport access.

Main Tower rooms are spacious with great views and comfortable beds, but South Tower rooms feel dated and cramped. Staff quality varies widely depending on who helps you. Book direct to avoid third-party payment disputes and demand issues.