València, Spain

Spacious, modern rooms with excellent beds and smart amenities sit in a prime old-town location near Turia Park. Staff excel at solving problems and personalizing service. Lower street-facing rooms get outside noise, but top-floor courtyard rooms stay quiet. Breakfast menu lets you order what you want, not buffet style.

Staff and breakfast impress, but the spa is dated and cramped, rooms are average, and the hotel doesn't match its five-star price. You get a pretty beachfront location with friendly service, not luxury standards.

Rooms are spacious and clean with excellent views from upper floors. Staff consistently deliver outstanding service, especially at The Level. Breakfast is decent but not exceptional, and parking info is hard to get in advance.

Rooms are spacious and comfortable with good beds and showers, though one guest noticed a drain smell. The hotel sits perfectly next to a shopping mall and Turia park with easy access to old town. Staff treat guests well, breakfast impresses everyone, and the rooftop Sky bar offers solid city views.

Spacious rooms with comfortable beds and large bathrooms, mostly clean and well-maintained. Staff consistently friendly and helpful. Drain smell issues reported in at least one room, occasional window noise. Great location near Turia Park and old town. Spa charges extra despite misleading advertising.

Modern rooms are spacious and comfortable, but the hotel has cleanliness issues including moldy food at breakfast and drainage smells during rain. Check-in moves slowly, and staff charges extra for basic amenities like tea. Reception service is excellent, but management needs to improve overall standards.

The location near City of Arts and Sciences is excellent, but the hotel itself has serious problems. Rooms vary in cleanliness, with some guests reporting dust and mold in bathrooms, while others found them clean and spacious. Noisy cleaning staff in early mornings and poor communication at reception frustrate guests.

Rooms consistently well-reviewed across 4,151+ guest reviews.

Rooms are clean, spacious, and comfortable with good beds. Motorway noise affects some guests, but location near City of Arts and Sciences works well. Staff are friendly and helpful, breakfast is decent, and parking costs 13 euros.