The Roomza Report, Week of July 6

Where things stand

• Evolved. A review takes about 30 seconds. Two weeks ago we moved the gut reaction to the front. This week we cleared everything behind it.
• Evolved. Scoring understands hotel policy now, instead of treating every complaint the same.
• Evolved. The demo. It runs the real dashboard on a sandbox hotel, so what you click in the demo is what you get.
• New. A help center for hoteliers.
• In progress. Booking on Roomza itself.

Shipped

• The review engine overhaul. Thirty-second reviews, policy-aware scoring, and alerts so a real problem reaches a real person.
• The hotel-side overhaul. Trust fixes throughout, plans that agree with each other, a respond-to-review flow, and one design system instead of several.
• The hotel help center, with a chooser so travelers and hoteliers each land in the right place.
• A live demo running the real dashboard on a seeded sandbox hotel.
• Fresh product screenshots on For Hotels, showing the current dashboard.

Improved

• Open issues connect to the Worklist. Click an issue on a room and the Worklist opens on that issue. No hunting.
• The help center header, which now uses the Roomza symbol at a size where it reads.
• Demo parity. The demo picked up everything the overhaul shipped, so it does not drift from the product.

Retired

• The old standalone demo page, which now redirects so nobody lands on a dead end.

The fastest way to get more room data is to make leaving a review take less time than thinking about leaving one. Thirty seconds was the target.