At most sites you book a room type and take your chances at the desk. At Roomza's beta hotels, you book the room.
How it works
- Pick the room by number. Read the rooms, compare their scores, and choose the one you want.
- Book it at the hotel's own price. Same checkout, no extra cost for asking.
- Your booking carries the number. Roomza asks the hotel for your exact room by name. The room you chose rides on the booking, not on your luck at check-in.
The full story, and the live list of beta hotels, is at Exact rooms.
Is the room promised?
The ask is an ask. Room assignment stays in the hotel's hands, and an honest answer beats a fake promise. What Roomza adds is that your request is on the booking in writing, hotels take written requests seriously, and your booking is backed either way.
If you don't get your room
That is what the Love Your Room Guarantee is for. Love the room you get, or Roomza pays you at least $25 and goes after the rest. See What if my room isn't what I booked?
Was this helpful?