Astana, Kazakhstan

Rooms vary wildly in condition and cleanliness. Beds are comfortable but housekeeping misses details like broken lamps and empty toiletries. Food is consistently poor, so eat elsewhere. Wifi breaks constantly and basic fixtures like bathtubs are poorly designed.

The hotel is aging and feels dated, but rooms are clean with comfortable mattresses and premium bathrooms. Staff delivers exceptional service, especially at the front desk. Breakfast stands out as excellent, though the gym is old and crowded, and you need a taxi to reach most places due to poor location and heavy traffic.