Belgrade, Serbia

Staff treat you like an old friend and go out of their way to help. Rooms are clean, spacious and comfortable with thoughtful touches like welcome notes. The location lets you walk everywhere in Belgrade, and breakfast serves excellent local specialties.

Rooms are spacious and mostly clean, but expect shower stains, weak lighting, and street noise from the main road. Staff ranges from dismissive to excellent depending on who you meet. The rooftop restaurant shines, though the property needs renovation to justify its five-star claim.

The main building offers spacious clean rooms with good heating, but the cheaper annex building is smaller, lacks an elevator, and has maintenance issues. Staff are consistently helpful and kind. Location near the old town and waterfront is excellent, though some radiators malfunction in winter.

Staff excel at service and go out of their way to help. The breakfast impresses everyone. Rooms are spacious with high ceilings but starting to show age, though comfort remains solid.