Belgrade, Serbia

Staff here go above and beyond with genuine warmth and attention. Rooms are spacious, clean, and comfortable with modern bathrooms. Breakfast offers plenty of variety, and the riverside location near Galleria mall keeps you close to attractions without noise.

Rooms are spacious and clean but run warm even in winter. Front windows don't open, only backyard ones do. Staff is genuinely friendly and helpful, breakfast buffet is excellent, and the restaurant food impresses guests enough to skip leaving the hotel.

Rooms are small but clean and modern with decent bathrooms. Staff are friendly and helpful, though the restaurant has serious service issues with rude attitudes and poor seating. Location is excellent near major attractions, but noise from the busy pedestrian area could be a factor.

Rooms are clean and spacious but somewhat outdated. The rooftop bar and restaurant deliver excellent views and food, plus friendly staff. The hotel sits outside the city center, though free public transport gets you there fast.

Spacious comfortable rooms with good beds keep guests happy. Staff treat you well and go out of their way to help. Breakfast is hit or miss—some find it excellent with variety, others say selection is poor and service moves slowly with cold food.

Rooms are clean and comfortable with a good breakfast included. Staff goes above and beyond to help guests, staying helpful even during city emergencies. The location sits on a quiet pedestrian plaza near museums and attractions.

Staff like Masa and Boyana deliver exceptional service and the breakfast buffet is excellent. Rooms are spacious but cleanliness varies and maintenance issues happen. The location is central, but expect spotty handling if problems arise.

Clean, modern rooms with comfortable beds and good wifi. Staff treats you well and the spa relaxes you. Food is solid, breakfast has fresh fruit and real eggs, though the buffet tastes average. Pool and gym come free.

Rooms are spacious and mostly clean, but expect shower stains, weak lighting, and street noise from the main road. Staff ranges from dismissive to excellent depending on who you meet. The rooftop restaurant shines, though the property needs renovation to justify its five-star claim.

Staff go above and beyond with help and recommendations. The pool, spa, and food impress guests. Rooms have nice design, but toilet paper is rough and some bathroom basics are missing. Central location near the river works well for airport connections.

Service is wildly inconsistent. One guest faced spider in bed, broken safe, sewerage smell in bathroom, ignored requests, and a non-functional sauna. Others loved the stylish design, good breakfast, and friendly staff. You'll get a clean, modern room with decent food, but don't expect reliable problem-solving when things go wrong.

Rooms are spacious and comfortable but maintenance issues come up: expect possible bed damage, shower leaks, and toilet problems. Street noise from trams reaches some rooms. Staff are friendly and breakfast is good. Location works well for exploring the city.

Staff treat you well and breakfast is solid. Rooms vary wildly by location: some are spacious and clean, but avoid elevator-facing rooms where thin doors let in hallway noise and loose fixtures rattle. Reception sometimes ignores requests for quiet rooms.

The main building offers spacious clean rooms with good heating, but the cheaper annex building is smaller, lacks an elevator, and has maintenance issues. Staff are consistently helpful and kind. Location near the old town and waterfront is excellent, though some radiators malfunction in winter.

Staff excel at service and go out of their way to help. The breakfast impresses everyone. Rooms are spacious with high ceilings but starting to show age, though comfort remains solid.

Rooms are clean and comfortable with good beds, but some smell like smoke despite being non-smoking. Breakfast impresses, though dinner disappoints. Staff stays helpful and friendly. Parking costs extra. Quality feels inconsistent for a five-star property.