Centro, Brazil

Staff treat you well and the restaurant serves excellent food, but management charges for extras like milk and skips complimentary touches that justify the high price. Rooms are spacious and clean with good amenities, though some guests feel overcharged for what you get.

Staff treat you exceptionally well and the breakfast impresses everyone. Rooms are beautiful and comfortable with a great bed. The rooftop pool, spa, and restaurant all work well, and the location next to Teatro Amazonas puts you near restaurants and things to do.

Rooms are clean and spacious with comfortable beds, but noise bleeds through walls constantly and you cannot open windows. Staff excels at customer service while the central location puts you near restaurants and theatres. Light sleepers will struggle here.

Rooms are spacious with good beds and bathrooms, though cleanliness varies between stays. The elevator frequently breaks and the parking garage is tight. You get a solid breakfast and excellent location near Amazon Theater and the opera house, but the hotel needs updating.