Centro, Brazil

Rooms are clean and comfortable with good beds and quiet surroundings. Staff is friendly and helpful, breakfast is solid, and housekeeping comes daily. The hotel doesn't provide free water, toiletries, or minifridge items, and dust collects on decorations.

Rooms are dated and lack basics like kettles, with WiFi that drops constantly. Renovations create noise throughout the property. Staff quality swings wildly: restaurant and some front desk workers excel, while reception often dismisses complaints. Smoking rules go unenforced and the neighborhood feels unsafe at night.

Staff are friendly and speak good English, but rooms vary wildly in condition. One guest got a smelly room with air conditioning problems, while others praised housekeeping. Bathrooms lack basic toiletries and furniture looks old. Breakfast is good and the pool is warm.

The building feels old and dated, but rooms are large and clean with solid breakfasts included. Staff treat you well and the central location works fine. Watch out for surprise laundry charges and expect weak WiFi. Free parking is a plus.

The beds and pillows are comfortable, but bathrooms lack consistent cleaning with stains and missing supplies. Parking is unreliable despite what the hotel claims. Service and food are excellent, though prices run high.

Rooms are small but clean and comfortable with good bathrooms. Noise seeps through loose window frames despite double panes. The breakfast impresses, staff are friendly, and the location near the historic center works well for tourists and business travelers. Fair prices make it a solid budget choice if you don't need quiet nights.

Rooms are spacious and clean but beds lack comfort and street noise reaches the front side. Breakfast and staff shine, though the hotel feels below true 4-star standard. Book a back room and bring a credit card, as they don't accept debit.

Thin walls let you hear neighbors clearly, making sleep difficult. Rooms are small but clean with good beds and showers. The location works well for accessing shops and downtown, though you'll pay extra for valet parking.

Rooms are clean with comfortable beds and good showers, but recently renovated rooms have AC noise that disrupts sleep. Staff ranges from attentive and helpful to undertrained and slow. Breakfast offers standard fare like eggs and sausages, though quality has declined recently.

Hotel Lancaster offers good value and helpful staff in a central location, but cleanliness is inconsistent. Rooms are spacious and comfortable, but one guest reported mold smells, old AC units, and dated shower fixtures. You might get a clean, pleasant stay or a grimy one.

Rooms are clean and spacious with good water pressure, but beds and pillows feel rough and windows are small. Breakfast is solid and included, though the menu repeats daily. Excellent location near shopping and restaurants, but outside noise bothers some guests and wifi is unreliable.

Rooms are dirty with hard mattresses, worn towels, and inadequate cleaning that never improves. Noise from the street pours through broken windows and half-attached curtains. Staff enforce annoying daily key resets, overbook reservations, and deny basic requests like extra towels.