Centro, Brazil

Rooms are dated and lack basics like kettles, with WiFi that drops constantly. Renovations create noise throughout the property. Staff quality swings wildly: restaurant and some front desk workers excel, while reception often dismisses complaints. Smoking rules go unenforced and the neighborhood feels unsafe at night.

The beds and pillows are comfortable, but bathrooms lack consistent cleaning with stains and missing supplies. Parking is unreliable despite what the hotel claims. Service and food are excellent, though prices run high.

Rooms are spacious and clean but beds lack comfort and street noise reaches the front side. Breakfast and staff shine, though the hotel feels below true 4-star standard. Book a back room and bring a credit card, as they don't accept debit.

The hotel's location and cleanliness impress guests, but thin walls let you hear neighbors clearly, and rooms are small and a bit dated. You'll sleep poorly if noise bothers you. The bed and shower are good, staff responds fast to problems, and you get solid value for the price.

Clean rooms with comfortable beds and good showers in a nice neighborhood. Staff are friendly and helpful, though service quality has dropped recently. Breakfast is basic and light on variety for international guests.