Kraków, Poland

Rooms are spacious, clean, and comfortable with good beds and temperature control. Staff consistently delivers helpful and warm service. The location puts you five minutes from the city center with easy train access, and the breakfast and restaurant food impress guests.

Spacious, well-maintained rooms with comfortable beds in perfect Old Town location. Staff service varies unpredictably and some guests report cold rooms with noisy pipes at night. Pool water runs cold despite spa facilities being nice, and breakfast quality depends on which staff member serves you.

Stylish rooms blend old and new but run dark, making showers hard to see. The prime old town location puts you steps from the main square. Staff are helpful, food is good, and the atmospheric pool and spa impress, though bathroom floors get slippery.

Rooms are clean, quiet, and comfortable with heated bathroom floors. The spa is large with strong jets, and staff like Oliwia at front desk excel at solving problems. Location steps from Old Town can't be beat, though some rooms face walls instead of views.

Spacious rooms with river and castle views give you a calm spot for coffee. The staff goes out of their way to help with anything you need. Excellent breakfast, spa, pool, and gym facilities keep you comfortable throughout your stay.

Rooms are clean, comfortable, and well-maintained with plush bedding, though not all include a bath. Staff are mostly helpful and friendly, with excellent breakfast quality but high prices. Location near Old Town is prime, and parking is valuable in this area.

The hotel has clean, spacious rooms but runs old and hot with noise from neighbors. Staff provides exceptional service and a nice breakfast. One guest says you pay too much for the dated comfort compared to newer competitors.