Mississauga, ON

Rooms are spacious but aging, with small bathrooms and poor lighting. The air conditioning runs loud and strong. Staff quality varies wildly: kitchen and some front desk workers shine while others ignore requests. Shuttle service is unreliable.

Rooms vary wildly in cleanliness. One guest reported bed bugs and filthy conditions with a worn mattress, while another found the room spacious and comfortable. Front desk staff ranges from excellent to indifferent. The hotel nickels and dimes guests on late checkout and falsely advertises airport shuttle service.