Winnipeg, MB

Mattresses and soundproofing impress most guests, but pillows are thick and stiff with no softer options. Automatic lights turn on at night with no bedside off switch. Front desk made a reservation error on one guest's wedding night and ignored follow-up requests.

Rooms are modern and comfortable with good beds, but some have poor shower design and cleaning issues. Staff range from friendly and helpful to dismissive and disrespectful. Great downtown location near restaurants and attractions, but $21 nightly parking adds up fast.

Staff are genuinely helpful and the historic building has real charm. Beds vary in comfort and soundproofing is weak, so noisy neighbors will ruin your stay. Expect to pay $35 for breakfast despite what looks complimentary, and know the parking lot requires a paper pass to exit.

Rooms are clean and modern with good soundproofing, though some say beds feel dated and pillows lack support. Staff treats guests exceptionally well at check-in and throughout stays. The downtown location connects to other buildings by indoor bridges, and the pool and gym are solid perks.

Clean modern rooms with soft beds and pillows, good views, excellent staff who go out of their way for guests. Prime Forks location justifies the cost unless you have specific dietary needs or need microwave access. Smith restaurant on-site plus free athletic club membership adds value.

Rooms are spacious and comfortable with good beds, but carpets show dirt and wear. Breakfast impresses guests. The lobby and hallway smell strongly of chlorine from the pool, which bothers some visitors. Book regular rooms, not the pricey VIP floor. Service quality varies, and management won't compensate for problems.

Staff treat guests well and handle events smoothly. Rooms feel dark and tight with outdated living spaces, though beds are decent. Early credit card charges and poor airport shuttle communication upset some guests.

Clean, comfortable rooms with good design, but the see-through bathroom window is a real problem for privacy. The bed runs firm. Parking costs extra and can be hard to find, though location in the historic district is excellent. Housekeeping is excellent.

Rooms are clean with reliable comfort, though noise control from neighboring guests can be a problem. The breakfast stands out as genuinely excellent with fresh, homemade options. Staff are friendly and attentive, but the hotel failed to properly handle one serious noise complaint.

Ongoing construction creates noise and parking problems, and thin walls let you hear neighbors clearly. Rooms are spacious and clean but beds lack comfort. Staff stays friendly despite the chaos, though the price does not match the experience.

Staff goes above and beyond with genuine care, but rooms are smaller than advertised with aging fixtures. Showers run lukewarm, TVs lack channels, and you might find dirty towels. The building needs updates despite its good breakfast and gym.

Rooms are clean and comfortable. Staff at front desk are friendly and helpful, but the restaurant has serious issues with slow service, cold food, and billing problems. Breakfast inclusion gets mishandled.

Staff are helpful and kind, and beds are comfy when you get a good room. However, multiple guests found bed bugs and lice in their beds, rooms vary wildly in quality, and some guests report poor front desk service and high prices. This hotel has serious cleanliness and pest control problems you should know about.

Front desk staff are rude and unhelpful across multiple visits, but maintenance staff are friendly. Rooms are generally clean but have old, noisy HVAC units and broken bathroom locks that management ignores. The pool area lacks staff supervision and cleanliness.

Rooms are spacious and clean with working outlets, though some guests report noise from above at night. Staff are consistently friendly and helpful. Parking is secure and reasonably priced, with restaurants connected to the hotel.

Rooms are spotless, comfortable, and warm with good views. Staff are genuinely friendly and helpful, though checkout can be slow. The breakfast is solid with many options, and the restaurant serves quality food with fast service.

Housekeeping is inconsistent—some guests report clean rooms while others find dust and orange stains on bathroom tiles. Beds and furniture creak noticeably. The location draws sketchy activity in the back parking lot, though it stays quiet. Staff and food service range from excellent to forgettable depending on who helps you.