Québec, QC

Rooms are clean and comfortable with good beds, but thin walls mean you'll hear neighbors clearly. Staff goes above and beyond with local tips and thoughtful gestures. The breakfast basket delivered to your door and perfect Old Quebec location make this hotel feel special.

Comfortable beds and modern rooms with great views draw guests back. Staff goes out of their way with personal touches. Pool and gym are small, old TVs lack casting, and the walk to rooms is long but worth it for the art and scenery.

Spacious, spotless rooms with stunning views keep guests happy. Staff goes beyond expectations and remembers details. The historic castle setting and location in Old Quebec make it feel special, though expect to pay premium prices.

Staff treat you well and the location in Old Quebec beats everywhere else nearby. Rooms vary wildly: some are small and face alleys, others have great views and comfortable beds. The weak shower pressure frustrates guests, but thick walls keep noise out.

Spacious, comfortable rooms in Old Quebec's heart put you steps from attractions and restaurants. Staff helps you navigate French and lacks an elevator. Bathrooms feel dated but work fine. Park in a nearby garage for $21 daily and grab the hotel's 15% restaurant discount.

Rooms are comfortable with good views and heated bathroom floors, but expect noise from outside at night and families with screaming kids in hallways and pool areas. Staff are helpful, location is excellent, and breakfast is genuinely good.

Rooms are clean, spacious, and quiet with comfortable beds and well-planned layouts. Staff are friendly and helpful. The included breakfast is light on hot food, mostly fruit and yogurt, but the hotel has a 24-hour restaurant with a guest discount nearby. Central location works well for exploring the city.

Rooms are spacious and clean with comfortable beds, but street-facing ones have significant noise from traffic and ice rink music until 10pm. Staff is friendly and helpful. Location beats everything else nearby within 15 minutes. Skip the expensive buffet breakfast and eat at local cafes instead.

Rooms are spacious but outdated with uncomfortable sofa beds and high prices. Expect hidden fees for parking, breakfast, and extras. The hotel has nice outdoor amenities like a pool and hot tub, but staff and cleanliness are inconsistent.

Clean beds and good service, but noise bleeds through thin wooden walls between rooms. Cleanliness varies wildly—some guests report dust and spider infestations while others praise spotless rooms. Front desk won't help with problems.

Rooms are spacious with big windows and great city views, though one guest couldn't control the heat properly. The location near Parliament works well for sightseeing, staff are helpful, and the breakfast is excellent. Conferences sometimes fill the hotel, and parking costs extra.

Rooms are small and sometimes dirty with poor housekeeping. The hilltop location near old Quebec attractions is excellent, but front desk coverage is inconsistent. Breakfast and lobby atmosphere are nice, though the hotel enforces strict cancellation policies.

Rooms are spacious and clean but smell musty, with uncomfortable worn beds and heating that doesn't work in winter. Front desk staff vary wildly from friendly to hostile and rude. Parking costs extra and causes constant headaches.

The hotel has a great location near Old Quebec and friendly staff, but cleanliness is inconsistent. Rooms are spacious with comfortable beds, though some guests found the property dated and shabby with maintenance issues like broken fixtures and dirty pool water. Pay daily for parking despite high room rates.

Rooms are clean and comfortable with good views, but noise from laundry and window condensation happen. Families love the pool, play areas, and arcade. Front desk staff ranges from helpful to unhelpful, and watch out for room-type mix-ups at check-in.