T'bilisi, Georgia

Modern spacious rooms with smart technology feel comfortable and clean. Staff consistently go out of their way to help. The rooftop restaurant serves excellent breakfast and fine dining with great views and food quality that guests say ranks among the city's best.

Rooms are spacious and comfortable with excellent beds and heated bathroom floors. The pool, spa, and design are stunning with city views. Service quality splits sharply—some staff shine while others feel cold and distant, and phone calls often go unanswered. Laundry costs are outrageous.

Rooms are clean, modern, and quiet with great river views. Breakfast impresses with quality and variety. Staff friendliness varies wildly between excellent and dismissive, so your experience depends on who helps you.

Staff treat you well and the old town location works great. Noise from thin wooden walls and street outside keeps many guests awake at night. Rooms are clean and comfortable but the building's historic charm comes with steep stairs and low attic ceilings.

Rooms have great views of the river and city, breakfast is generous and excellent, and staff genuinely help guests explore the area. The hotel charges your card before arrival without warning and sometimes skips amenity refills despite the five-star price.

Rooms are clean and comfortable in a nice historic building with good location, but service swings wildly from excellent to poor. Front desk staff and restaurant service disappoint most guests, with slow response times and billing issues reported. Breakfast disappoints too.

Rooms are clean and large with comfortable beds, but bathrooms leak during showers and heating/AC fails. Traffic noise from the street makes sleep difficult. Staff are mostly professional and helpful, though some are rude.

Staff treat you well and breakfast impresses most guests. Rooms have great views of Tbilisi and get cleaned daily, though one guest found their bed dirty. The hill location requires a taxi or 15-20 minute walk, and breakfast variety disappoints some people.

Spacious, clean rooms with excellent location near Old City, but service consistency is a major problem. Staff sometimes refuse reasonable requests and mishandle refunds. Some guests love it, others feel dismissed.