Vienna, Austria

The hotel has comfortable beds and a great central location, but room assignments ignore your requests and street noise is real. Service quality swings wildly: some staff are exceptional while others are unfriendly and slow. Cleanliness issues and a poorly maintained spa have frustrated guests.

Rooms are clean, spacious, and quiet with comfortable beds and strong showers. The hotel sits in a peaceful courtyard near the U4 station, two stops from central Vienna. Staff are attentive and efficient, and breakfast options are excellent.

The rooms are spacious, luxurious, and comfortable with excellent sleep quality. Staff goes above and beyond with helpful service. The location puts you in the heart of Vienna's shopping area, though occasional odd noises from the mini bar or heating might interrupt you, and housekeeping sometimes misses small debris.

The hotel has spacious, comfortable rooms with beautiful design, though one guest found cleanliness issues like hair on food and stains on carpet. Staff consistently goes above and beyond with personalized service, but the property feels partially renovated rather than fully reimagined. Expect excellent dining and a small, cold pool.

Rooms are spacious, clean, and comfortable with excellent beds. Staff consistently go above and beyond with genuine helpfulness. The breakfast buffet with live omelets and prosecco stands out, and the location opposite Stadtpark puts major attractions within walking distance.

Big spacious rooms with great beds and bathrooms. Excellent breakfast buffet and friendly staff. Location walkable to major sights, but some guests heard noise from neighboring rooms and the hotel runs hot in winter.

Rooms are clean and comfortable with good beds and blackout curtains. The shower has an odd clear glass wall facing the room, and one guest's bathroom lacked a door entirely. Location near the train station is excellent, staff are helpful, and breakfast costs extra but is decent.

Rooms are spacious and comfortable with stunning city views and quality beds. Breakfast stands out as excellent with fresh, varied options. Staff quality varies, but standout employees like Dina deliver exceptional service. Location near Wien Mitte station beats most Vienna hotels.

Small, tired rooms that staff clean only if you ask. Housekeeping skips basics like toilet paper refills. It's a hostel despite the hotel name, so expect shared spaces, long breakfast queues with groups, and limited storage. Location is 10-15 minutes from transit in a graffiti-heavy area with roadworks.