Winnipeg, MB

Staff are helpful and kind, and beds are comfy when you get a good room. However, multiple guests found bed bugs and lice in their beds, rooms vary wildly in quality, and some guests report poor front desk service and high prices. This hotel has serious cleanliness and pest control problems you should know about.

Front desk staff are rude and unhelpful across multiple visits, but maintenance staff are friendly. Rooms are generally clean but have old, noisy HVAC units and broken bathroom locks that management ignores. The pool area lacks staff supervision and cleanliness.

Housekeeping is inconsistent—some guests report clean rooms while others find dust and orange stains on bathroom tiles. Beds and furniture creak noticeably. The location draws sketchy activity in the back parking lot, though it stays quiet. Staff and food service range from excellent to forgettable depending on who helps you.