Albuquerque, NM

Staff excels at service and the free breakfast and dinner impress guests. Rooms are clean and comfortable with good amenities, but hallways get loud at night with doors slamming and noise carries easily. Shower pressure can be weak in some rooms.

Staff genuinely excels and makes guests feel welcomed, but the hotel is aging and overpriced for a 4-star. Rooms are spacious and clean with comfortable beds, but elevators break down, water pressure is weak, and you'll pay surprise fees. Best for people who value hospitality and location over modern amenities.

The rooms are spacious, quiet, and comfortable with good beds and cleanliness overall, though some carpet needs attention. Breakfast is solid. Front desk staff lack warmth and don't engage much with guests. The hotel sits in a safe area with nearby restaurants.

Rooms are new, beautiful, and spacious with unbeatable mountain views. The resort is completely smoke-free, has great restaurants with excellent food, and staff treat you well. Rooms cost a lot, but the casino, slots, and overall experience keep guests coming back.

Staff goes hard here, especially Dave in housekeeping and Lorena at the restaurant. The hotel looks dated but stays clean and spacious. Suites work well for long stays, breakfasts are solid, and you won't hear much noise from neighbors.

Noise from traffic and freeway bleeds through windows and walls badly, ruining sleep. Front desk service swings wildly from excellent to rude and unhelpful. Rooms have good hot water but some come with broken appliances.

The rooms feel old and dirty with mold, loose tile, and mildew. Toilets malfunction, showers have weak pressure, and the thermostat doesn't work. Staff are friendly but the building needs major repairs that aren't happening despite promised renovations.

Rooms vary wildly in cleanliness and condition. Expect thin walls, uncomfortable beds, broken elevators, and inconsistent housekeeping. Staff attitudes range from excellent for events to dismissive at the front desk. The location near the convention center helps, but the surrounding area lacks walkability.