Atlanta, GA

The hotel delivers excellent rooms, beds, and service when things go right, but guest experiences vary wildly. Valet fees are steep, in-room dining quality disappoints, and some guests report plumbing noise disrupting sleep. Pool areas get overrun with children's parties on weekends.

The historic 1924 building has spacious, comfortable suites with clawfoot tubs and downtown views that feel cozy despite the big city location. Staff consistently go out of their way to help. Note that the basement lounge gets loud Friday and Saturday nights, but rooms include white noise machines and earplugs.

Rooms are modern and clean with comfortable beds, strong water pressure showers, and quality toiletries. Staff consistently goes above and beyond with friendly, attentive service. The on-site restaurant Nest and Club Signia lounge earn high praise for food and drinks.

Gorgeous rooms with excellent staff, but expect inconsistency. Housekeeping and valet service lag badly, and some guests found cleanliness issues like mold in coffee machines. One guest lost sleep from unexplained wall noise the entire first night.

Staff genuinely cares and handles problems well, but the building is old and dingy with stained carpets, water-stained ceilings, and dated decor that needs renovation. Rooms are clean and quiet though, and you're near the ballpark.

Rooms are clean, comfortable, and spacious with good bedding. Staff quality varies wildly depending on who you get at the desk. Valet parking costs $60 a night, drinks run $30 each, and the neighborhood feels unsafe to most guests outside event hours.

Rooms are clean and comfortable with good beds, but elevator breakdowns are chronic and severe. You'll wait 30+ minutes to reach your room or get stuck between floors. Staff are genuinely kind and helpful, which barely makes up for the infrastructure problems.

Rooms are clean and spacious with good views and easy temperature control, but beds aren't comfortable and you'll pay $10 daily for wifi. Check-in delays are common during conferences, sometimes forcing you to wait hours. Staff quality varies widely, and the hotel won't help with luggage or taxis.

Rooms are spacious but dirty, dated, and poorly maintained with sticky carpets, stained sheets, and broken fixtures. Staff is friendly but can't fix basic problems like missing hot water for days. The view is good, but the building needs major renovation and costs too much for what you get.

The hotel sits right by the runway with great balcony views, but airplane noise at night keeps some guests awake while others sleep fine. Staff delivers exceptional service. Rooms are spacious with comfortable beds, though one guest reported a bathroom that wouldn't lock and weak toilet flushing.

Staff goes above and beyond with attentive service, and the location near the aquarium and downtown attractions is excellent. Rooms are clean and spacious with good views, though the fridge sometimes runs warm and bathrooms get humid after multiple showers. The hotel delivers reliable comfort at solid value.

Rooms are clean and comfortable with great views from higher floors. Staff provides excellent service and the iconic atrium architecture impresses guests. Be aware that group check-ins can face major delays, and carpets are dated.

Staff treat you well and the location near Centennial Olympic Park rocks, but the hotel has real problems. Rooms stay too warm even on cool settings, wifi is painfully slow, and technical glitches happen regularly. You'll get a decent breakfast and friendly service, though management won't compensate you when things go wrong.

Staff quality varies wildly—some go above and beyond while others act annoyed. The location works well with nearby dining and shopping, free parking, and a functional gym, but card access sensors frequently malfunction and require staff help to exit.

Staff here is outstanding, but rooms have real problems. Noise from hallways and rooftop bar disrupts sleep. Bathrooms are cramped, HVAC breaks, and cheap finishes make rooms feel worn despite attempts at modern style.

Staff consistently deliver exceptional service, but rooms have serious problems. AC breaks down, showers run scalding hot with weak pressure, and cleanliness issues like stains and dirt appear across multiple rooms. Street noise is significant.

Staff goes hard on hospitality and the location near Mercedes-Benz Stadium shines, but rooms have real maintenance problems like broken outlets, weak water pressure, and dirty carpets. Service inconsistencies hurt the experience, from housekeeping no-shows to valet delays and missing amenities.

Rooms have smart layouts with separate sleeping areas and good amenities, but cleanliness varies wildly. Staff quality swings from excellent to hostile. Parking is a major problem: the small lot often fills, forcing guests to pay extra for unsafe off-site garages. Pricing can spike unexpectedly.

Rooms are run down with stains, tears, and mold in bathrooms. Housekeeping rarely cleans during stays despite requests. Front desk staff vary wildly—some go above and beyond while management ignores billing problems and corporate complaints.