Boca Raton, FL

Staff goes hard for you and views impress, but the $1,000 nightly rate doesn't match what you get. Room lacks basic luxury touches, food options close early with high markups, and the pool shuts down at 6pm. You're paying for exclusivity more than actual amenities.

Rooms have design flaws: cramped bathrooms with low ceilings, weak water pressure, and loose fixtures. Staff consistently delivers exceptional service. The breakfast buffet, location near shops and restaurants, and free parking make up for room disappointments.

The staff is genuinely helpful and the common areas are beautiful and clean. Beds are extremely firm with flat pillows, rooms feel small for the price, and hallway doors bang loudly at night and early morning. Food and drinks cost way too much.

Rooms are clean and comfortable with good showers and pillows, but staff hospitality swings wildly from genuinely warm to dismissive and rude depending on who you encounter. Parking costs $25 nightly and isn't clearly disclosed upfront.

Rooms are outdated and dark, but staff quality varies wildly. Cleanliness is inconsistent—some guests found dirty floors and hair on pillows while others praised daily cleaning. Front desk staff excel, though the hot tub is closed until 2026.