Bogotá, Colombia

Staff treat you well and breakfast impresses. Location works great. Rooms show wear and age. Watch out: the hotel's front desk hides taxi markup costs until you're already in the car, and the entrance restaurant feels out of place with inconsistent service.

You get spacious, clean rooms with excellent beds and bathrooms. Staff go out of their way to help you, breakfast impresses daily, and the location works well for medical visits or business but requires transport to tourist areas. Pricing feels fair for what you get.

Staff deliver exceptional service and attention to detail. Rooms are spacious, clean, and comfortable with good beds. It's smaller than typical Four Seasons resorts with basic amenities, so expect a boutique hotel rather than a full resort experience.

Staff goes above and beyond for special occasions and daily service. Spacious, luxurious suites with comfortable beds and good soundproofing despite the busy road location. One guest reported a serious security issue with valet parking that went unresolved by management.