Centro, Brazil

Rooms are dated and lack basics like kettles, with WiFi that drops constantly. Renovations create noise throughout the property. Staff quality swings wildly: restaurant and some front desk workers excel, while reception often dismisses complaints. Smoking rules go unenforced and the neighborhood feels unsafe at night.

Clean rooms with comfortable beds and good showers in a nice neighborhood. Staff are friendly and helpful, though service quality has dropped recently. Breakfast is basic and light on variety for international guests.