Durban, South Africa

Rooms are clean and comfortable with good ocean views, but pictures often don't match reality so confirm your room type before arrival. Staff are friendly but inconsistent with service details. The buffet dinner disappoints with cold food and slow refills, though breakfast is better.

Rooms are spacious and clean but lack soundproofing, so expect noise from neighbors. Staff are genuinely friendly and helpful. Food is good with large portions, though breakfast gets crowded and slow service happens.

Durban Spa has good location and friendly staff, but rooms are small, outdated, and plagued by cockroaches and maintenance issues. Bathrooms smell bad and jacuzzis are dirty. You pay premium prices for poor conditions.

Rooms are spacious with good ocean views, but the building feels dated and bathrooms need work. Staff delivers exceptional service and breakfast is solid. Parking and cleaning timing are problems, and there's no pool.