Durban, South Africa

Rooms are comfortable with nice views, and staff genuinely care about accommodating guests. The breakfast area gets cramped and poorly managed during busy times, with inconsistent cleanliness. WiFi and internal communication between staff can be unreliable.

Ocean views and beachfront location are excellent. Rooms are comfortable but draining problems and inconsistent cleaning happen. Service ranges from exceptional to indifferent, and the hotel enforces rigid policies that frustrate guests.

Rooms are clean and comfortable with good ocean views, but pictures often don't match reality so confirm your room type before arrival. Staff are friendly but inconsistent with service details. The buffet dinner disappoints with cold food and slow refills, though breakfast is better.

Rooms consistently well-reviewed across 4,149+ guest reviews.

Rooms are clean and comfortable with great views, but air conditioning can be loud and room types don't always match bookings. Staff are friendly and food quality is good, though cockroaches and limited vegetarian options are issues. Book the couples package for the best experience.

Rooms are clean with excellent beach and harbour views, but old carpets smell bad. Staff deliver warm, attentive service and breakfast stands out. Check-in can take over an hour despite advance booking, and parking costs extra.

Rooms are spacious and clean but lack soundproofing, so you'll hear neighbors. Staff are consistently friendly and helpful. Food quality is good with large portions, though breakfast gets crowded and slow service happens.

Spacious, clean rooms with good beds and pools please families. Staff members go out of their way to make guests feel welcome. Breakfast buffet is excellent. Some rooms lack fridges and microwaves, and occasional TV glitches happen.

Rooms are clean and spacious with good views. Staff are friendly and responsive across all shifts. AC runs warm, breakfast is decent but light on pastries, and the location puts you near beaches and shops.

Rooms are clean and comfortable with good showers and air conditioning, though one guest found stains on linens and pillows. Staff are friendly and helpful. The hotel can get noisy early mornings and has mixed reputations depending on room type.

Rooms are dirty with stained carpets and bedsheets, broken AC that shuts off at midnight, and filthy windows. The building sits in a seedy area and needs serious maintenance throughout. Staff are friendly but the hotel has clearly declined from its former glory.

Clean rooms and friendly staff make this hotel reliable, but expect inconsistent quality. Some rooms lock poorly and have broken furniture, while others are spacious and comfortable. Budget travelers appreciate the kitchenettes and south beach location, though noise from events can disrupt sleep.

Cockroaches plague rooms, bathrooms smell bad, and furniture looks worn out and old. Staff are sometimes friendly and sometimes unfriendly. Location on the beach is excellent.

Spacious rooms with ocean views and good wifi work well, but expect an aging building with dated carpets and worn bathrooms. Staff are friendly and responsive. Parking is problematic. Breakfast is solid. The hotel offers decent value despite needing renovation.

Rooms are clean and upmarket with good AC, TV, and in-room fridge. Staff are friendly and helpful. Some maintenance issues happen, like broken remotes, and construction work can disrupt your stay.

Spacious apartments with stunning harbour views attract guests, but maintenance issues plague most stays. Broken appliances, missing soap, burnt-out lights, greasy surfaces, and cockroaches appear regularly. Staff responsiveness varies wildly between helpful upgrades and complete indifference.