West Midlands, United Kingdom

Tiny, clean rooms with good soundproofing and comfy beds suit budget travelers passing through. Staff goes out of their way to help. Bathroom privacy is poor, AC can fail, and the thin bed and lack of hooks frustrate some guests, but the location next to the train station and low price make it work.

Rooms are tired with poor water pressure and old bathrooms; guests reported noise from ceiling machinery at night. The parking system is confusing and designed to trap you into extra charges. Staff are friendly but the pool runs cold and pet fees are expensive with poor preparation.

Rooms vary wildly in condition, with some guests finding them spacious and comfortable while others report stains and tired furnishings. Staff quality swings between genuinely helpful and dismissive. Breakfast disappoints with limited options and weak coffee, though the location in Birmingham is genuinely convenient.

Rooms are small and dated, lacking air conditioning and sometimes missing advertised amenities like fridges and premium wifi. Staff are helpful at breakfast but reception service is inconsistent. Noise from Sunday refuse collection affects lower floors. Good value overall if you book a high floor.

The hotel has a filthy, smelly location near theaters and restaurants, but the rooms themselves are poorly maintained with broken fixtures, no bedside outlets, weak heating, worn mattresses, and terrible soundproofing. Staff dismiss complaints. One guest had a good sleep, but most describe unacceptable basic hygiene and functionality failures.

Rooms are small but clean with functional bathrooms and air conditioning. The hotel sits on a loud main road with thin windows, so expect traffic noise and occasional noisy guests at night. Staff are consistently helpful and friendly, and parking costs 10 pounds daily.