Houston, TX

Beds are uncomfortable and worn, rooms look outdated for the price, and cleanliness varies wildly from disgusting to acceptable. The bar and koi pond are nice, but don't rely on this hotel for quality sleep or a well-maintained room.

Rooms are spacious, immaculate, and have comfortable beds. Staff delivers exceptional service, though some guests report inconsistent support and poor phone responsiveness. Parking costs $50 nightly and isn't clearly disclosed upfront, which frustrates guests already paying high room rates.