Kolkata, India

Rooms are spacious, modern, and comfortable with good beds and clean bathrooms. Staff delivers attentive service, but breakfast gets crowded and slow. The hotel feels isolated from walkable city areas, though amenities like the pool, spa, and restaurants work well.

Rooms are clean but basic with noise issues from corridors. Breakfast area feels cramped and poorly managed with staff failing to guide guests to seats. Service quality varies widely depending on which staff member helps you, with some exceptional and others slow during check-in and checkout.

The hotel is currently closed for renovations until at least early 2026. When open, guests praise spacious clean rooms, excellent service, and a peaceful pool area within the central location. The price runs high but guests say the colonial charm and hospitality justify it.

Rooms are spacious and clean with good amenities. Staff provides excellent service and hospitality. Food quality varies significantly, with breakfasts strong but some dining disappointing. The hotel charges extra for bottled water at breakfast.

Rooms are small and dark with dated decor and dim lighting, though some guests found them clean and comfortable. Staff delivers excellent service and the Park Street location puts you steps from restaurants and attractions. Breakfast at The Bridge impresses, but you're paying premium prices for the location more than the room quality.

Rooms are spacious, clean, and well-maintained. Staff treats you exceptionally well, especially in the restaurant where chefs customize meals for dietary needs. Service can be inconsistent, some guests report slow responses and occasional noise from neighboring rooms.