Chennai, India

Rooms are small and cramped with maintenance problems like broken ACs and lukewarm water. The buffet breakfast is good but the dinner buffet has serious hygiene issues and cold, bland food. Staff quality varies wildly, from attentive and friendly to unhygienic and unresponsive.

Spacious rooms with comfortable beds, clean daily, and good bathrooms with separate tubs and showers. Staff treats you well and helps with everything. Food and amenities are excellent, though check room quality since standards vary by floor.

Staff goes above and beyond, bending schedules and customizing meals for guests. Rooms have convenient digital controls and feel clean and comfortable. Food quality impresses across the board, and free airport transfers save you money.

The rooms are clean and spacious with good amenities. Staff delivers exceptional service with genuine care for guests. The hotel sits conveniently next to the airport, though it's an older property that some find less important than the outstanding hospitality you receive.

Staff treats you like family with genuine warmth and attention. Rooms are clean, comfortable, and well-designed with colonial elegance. Food at the restaurants is consistently excellent and fresh.

Rooms are spacious, clean, and well-maintained with thoughtful eco-friendly touches. Breakfast is good with decent variety. The hotel serves business events well, but common areas are limited and corporate dining falls flat with poor service during buffets.

Rooms are spacious and comfortable with good beds and bathrooms that meet Westin standards. Staff quality swings wildly - some teams deliver exceptional service while reception staff sometimes lack basic hospitality. The hotel offers free airport transport, multiple restaurants with good food, and an executive lounge.

Rooms are clean and well-maintained but have poor soundproofing so you'll hear neighbors. Water pressure is weak in showers. Staff service varies wildly—some go above and beyond while others are slow and disengaged. Breakfast and food quality are inconsistent across stays.

Beds are unstable and tilt to one side, making sleep difficult. Rooms lack basic amenities like towels and toiletries, and staff respond slowly to requests. Service quality swings wildly between exceptional and terrible depending on which staff member helps you.

Spacious rooms with floor-to-ceiling windows and city views. Breakfast buffet at Vasco's is excellent with fresh items and variety. Staff goes above and beyond with personalized service, remembering guests and handling requests smoothly. Location near airport and metro makes travel easy.

Rooms have maintenance problems and poor AC that leaves you hot at night, though staff and food are solid. The hotel advertises amenities like gyms and pools that don't exist. Book elsewhere if room quality matters to you.

Rooms are clean, well-maintained, and comfortable with good beds and working amenities. Staff goes out of their way to help, from handling forgotten items to fixing problems quickly. Food is fresh with good variety at breakfast.

Staff here go out of their way to help you and remember your name. Food quality varies wildly - sometimes fresh and tasty, sometimes cold and stale. Rooms are renovated and comfortable, making it a solid pick for events and longer stays.

Rooms are spacious, modern and clean with thoughtful design. Staff are welcoming and accommodating. The main drawbacks are the remote location away from the city, mosquitoes throughout the property including lobby, and confusing room controls. Food and restaurants are excellent.