Jaipur, India

Beautiful historic palace with excellent service and restaurant staff, but one guest reported a ceiling collapse that injured them. Most reviews praise the building and hospitality, though the safety incident raises serious concerns about maintenance.

Staff go way above and beyond to help guests and remember your needs. The grounds are massive with beautiful gardens, pool, and spa to explore. Rooms are modern, clean, and comfortable with excellent food across multiple restaurants.

You sleep in restored rooms filled with period antiques and silk furnishings in a former maharaja's palace with peacocks wandering the grounds. Staff provide personal butler service and treat you like royalty. The setting feels like stepping into 19th-century royal life with exceptional food and activities like heritage car rides and pottery classes included.

Rooms are clean and well-designed with good bathrooms and hot water. Food quality is excellent, especially pasta. Service quality varies dramatically by staff member and guest nationality, with some guests reporting dismissive treatment and poor nighttime support.

Guests praise the clean, comfortable rooms and spotless facilities. The staff delivers attentive, professional service throughout your stay. Breakfast and restaurant food impress with variety and quality, though specific room details like size and views don't appear in reviews.

Staff treat you well and keep rooms clean, but room service barely answers and third-person beds are hard mattresses. Bathrooms are small with broken fixtures. Breakfast lacks variety. The hotel is improving under new management.