Agra, India

Hot water and showers fail in multiple rooms, bathrooms stay grimy, and noise leaks through walls. Photos online don't match reality. Staff apologizes smoothly but nothing improves. Some guests loved breakfast and service, but plumbing problems and false advertising plague this hotel.

Staff and food shine here, but the hotel itself feels dated with broken safes, malfunctioning intercoms, and outdated key card systems. Rooms are comfortable enough, though the property sits far from Taj Mahal in a run-down area.

Staff treat you exceptionally well with thoughtful gestures and attentive service. You get stunning Taj Mahal views, peaceful grounds shielded from city noise, and free golf cart rides to the monument. The Michelin-starred restaurant delivers excellent food, though senior staff interactions occasionally disappoint.

Spacious rooms with excellent beds, clean bathrooms, and great water pressure. Staff treats guests like family with personal touches like packed meals and cultural experiences. Prime location near Taj Mahal makes early visits easy and hassle-free.

Staff deliver exceptional service with genuine warmth, though evening events create noise issues. The breakfast buffet impresses with live dosa counter and generous options. Rooms are clean and well-maintained. Location sits close to Taj Mahal, making sightseeing convenient.

Modern rooms with great views of the Taj Mahal from the rooftop restaurant. Staff goes above and beyond to help guests. The hotel feels calm and secure compared to noisier Agra hotels, with good food and excellent service throughout.

Rooms are spacious and clean with comfortable beds. Noise from weddings disrupts guests, so request a room far from event areas. Food and service quality vary widely, and staff sometimes pressure upgrades at check-in. Good location for Taj Mahal visits.

Staff excel at service and remembering preferences. Rooms are spacious and clean with good Taj Mahal views, though one guest reported maintenance issues like poor shower drainage and misinstalled blinds. Food quality stands out across breakfast, dinner, and room service.

Staff consistently deliver excellent service, but room quality splits guests sharply. One guest found rooms small, noisy, and poorly cleaned with broken phones. Others praised cleanliness, comfort, and spacious rooms. Food reliably impresses. Book only if staff matters more to you than guaranteed room standards.

Rooms are filthy with dust, broken fixtures, mould, and cockroaches. Staff pressures guests into fake five-star reviews and handles complaints poorly. Skip this hotel and stay elsewhere in Agra.

The Grand Imperial has spacious, clean rooms with heritage decor and nice gardens, though some rooms have poor views. Staff excel at service and hospitality. Heavy traffic noise from the metro construction disrupts sleep, the pool sits empty, and the restaurant costs extra.

Spacious clean rooms with good views and attentive staff make this a solid choice for casual visits near Taj Mahal. However, wedding events here fall apart with fake decorations, missing food items, poor security, and staff who ignore complaints. Book for regular stays only, not events.

Spacious clean rooms with good air conditioning sit steps from the Taj Mahal. The rooftop restaurant delivers excellent food and views, though triple rooms feel cramped for three people. Staff are helpful and friendly throughout.