Naples, FL

Staff makes this place shine with genuine warmth and exceptional service that feels personal. Rooms are spacious and comfortable with ocean views, and multiple restaurants deliver excellent food. It costs serious money, but guests consistently say the experience justifies the price.

Spacious apartment-style rooms stay spotless and feel more like home than a hotel. Staff treats you well, the pool stays quiet, and free bikes, shuttles, and beach gear make extras painless. Location puts you steps from shops and restaurants without feeling touristy.

Rooms are clean with no odor and great views, though decor is basic. Staff consistently goes above and beyond with attentive service. One guest entered a room with a do-not-disturb sign, so respect privacy policies carefully.

The spacious rooms offer marina views and the resort has excellent pools and spa amenities. Staff service ranges from exceptional to slow depending on where you eat. One guest reported uncomfortable experiences as a person of color, while most others praised the friendly team and convenient downtown location.

Rooms are dirty, outdated, and poorly maintained with broken fixtures, stained curtains, and old mattresses. Noise bleeds through thin doors and walls. Staff can be helpful but the property desperately needs renovation. Skip it.

Rooms are spacious, clean, and quiet with comfortable beds. Staff go out of their way to help. Breakfast is excellent with fresh food and a bean-to-cup coffee machine. The downtown location puts you near restaurants and shops.

Rooms are dated and worn with inconsistent housekeeping. Staff goes above and beyond to compensate, but at $600 per night you pay premium prices for outdated facilities. Renovations start after April.