New Delhi, India

Spacious, clean rooms with plush bedding and premium touches make you feel pampered. Staff consistently go above and beyond to help you. Excellent restaurants like Bukhara and Dum Pukht deliver memorable meals, though prices run high.

Staff treats guests with genuine warmth and goes out of their way to help. Restaurants serve excellent food and accommodate requests beyond normal hours. Reviews skip room details, but guests consistently praise the hospitality and overall experience.

Rooms are spacious and clean but visibly dated with worn furniture and maintenance issues like mold. Wi-Fi drops constantly and key cards fail repeatedly. Staff range from warm and helpful to rude and disengaged depending on who you encounter. The building looks grand from outside but feels like it stopped aging in the past.