Newark, NJ

Rooms are spacious and comfortable with good beds and showers, but housekeeping is inconsistent—some guests found clean rooms while others encountered mildew, leftover food, and cigarette ash. Staff quality varies wildly from genuinely pleasant to rude and dismissive, and management shows poor flexibility during emergencies.

Rooms are comfortable with good beds and acceptable noise levels, but facilities show wear like leaking showers and broken doors. Staff quality varies widely. You need a shuttle to reach terminals, and the hotel costs more than it delivers for the price.

Rooms here are dirty, dated, and poorly maintained. Guests report moldy water, rust in showers, stained carpets, and broken fixtures. Staff quality varies wildly, and the hotel gives you whatever room they want regardless of what you booked.

Location beats everything else here. Rooms are clean and quiet if you get a back room, but front-facing rooms face street noise and train station sirens that make sleep hard. Staff ranges from genuinely warm to coldly unhelpful, and housekeeping occasionally misses basics like soap and conditioner.