Newark, NJ

Rooms are spacious and comfortable with good beds and showers, but housekeeping is inconsistent—some guests found clean rooms while others encountered mildew, leftover food, and cigarette ash. Staff quality varies wildly from genuinely pleasant to rude and dismissive, and management shows poor flexibility during emergencies.

Rooms are comfortable with good beds and acceptable noise levels, but facilities show wear like leaking showers and broken doors. Staff quality varies widely. You need a shuttle to reach terminals, and the hotel costs more than it delivers for the price.

Rooms are clean and quiet with good breakfast service from staff, but some guests find them dark with uncomfortable pillows, noisy air conditioning, and poor location away from the airport. Billing errors have occurred at checkout.

Location beats everything else here. Rooms are clean and quiet if you get a back room, but front-facing rooms face street noise and train station sirens that make sleep hard. Staff ranges from genuinely warm to coldly unhelpful, and housekeeping occasionally misses basics like soap and conditioner.

Rooms are spacious and comfortable with quality bedding, a fridge, and low noise despite airport proximity. Staff consistently goes above and beyond with genuine kindness and helpful service. Guests reliably praise the cleanliness and atmosphere enough to return.