Perth, Australia

Staff treat you like family, rooms are spacious and clean with stunning Swan River views, and the pool is heated. Breakfast and Hearth Restaurant deliver excellent food. Guests consistently get room upgrades and thoughtful extras.

Rooms are spacious, clean, and well-maintained with modern bathrooms, but pillows are poor quality. Staff service is inconsistent - excellent for events and some guests, indifferent or slow for others. Prices run high relative to the actual service and food quality you receive.

Staff hospitality impresses most guests, who praise clean rooms, king bed comfort, and King's Park views. The restaurant divides opinion: breakfast excels but dinner entrees disappoint with overcooked pasta and bland fish. Room service and dining cost extra.

Rooms are spacious, modern, and quiet with comfortable beds and great views. Staff are genuinely friendly and helpful. Food quality is inconsistent: breakfast buffet is cheap and tasteless, but the omelette bar and coffee stand shine. Loud corridor doors bother some guests. Skip the hotel restaurants and eat nearby instead.

Spacious rooms with comfortable beds but weak shower pressure and occasional cleanliness issues like dirty cups. Staff are friendly and helpful. Location is central and convenient, though the neighborhood has homeless people at night. Breakfast is decent with good variety some days.